It's wonderful to receive feedback and recognition for what we do in the hospitals. Below are some Testimonials from very grateful Parents and Carers who have received our care packs whilst in hospital.
A heartfelt note from the Nursing Unit Manager at Hornsby Hospital
"Dear Smiles Team,
I would like to send my sincerest of Thanks to all involved in instigating the Smiles2U parent and children packs. Ever since they were introduced, we have been met with the biggest smiles and gasps of delight and astonishment at the generosity of others who have made these packs a reality. The children are really amazed that they receive something for being in hospital and the staff are always delighted when we are met with a big smile and a thank you. The parents are always surprised as well. The staff have been very proactive in handing out the packs and it makes their day when they know that the children are happy and amused whilst in a hospital environment.
A number of the parent packs have been used and the giving of these is always met with heartfelt gratitude. Admission to hospital can be a very stressful time. A parent presents to Emergency with their sick child and quite often without any basic supplies. It is so nice to hand out a Smiles2U pack to these parents and be met with a "really, is this for me.. Thank you so much" response. A magazine, coffee bag and something to nibble on, is always welcomed.
From all the staff, patients and parents I would like to again send my sincerest of Thanks and hope that this new venture continues long into the future.
Well done to all involved.
Nurse Unit Manager - Hornsby Hospital - January 2016.