It's wonderful to receive feedback and recognition for what we do in the hospitals. Below are some Testimonials from very grateful Parents and Carers who have received our care packs whilst in hospital. 

I just wanted 2 say a huge thank you for the care package I received on Wednesday 19th September whilst I was having my first round of chemo at The San Hospital. It was a wonderful surprise. Very well received
— T. Guilbert
Today was an exhausting day, my baby boy was struggling to breath early this morning so I raced him straight to emergency. It was so nice to receive the North Shore Mums Smiles2U pack. It made my little man smile (and me cry ๐Ÿ˜ญ๐Ÿ˜‚). Thanks so much for organising these lovely packs. We got a sippy cup, wooden car, touch and feel book and a teddy that was just like my little guys usual comforter. It was so perfect. I just wanted to pass on my appreciation, Iโ€™ve paid it forward so the next Mum can have the same joy on a trying day ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œwww.northshoremumssmiles2u.com โ€” ๏ฟผfeeling grateful.
— D. Gilligan
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I wanted to say thank you for the Essentials Pack I unexpectedly received in hospital this week.

My 10 month old son was admitted to hospital from emergency unexpectedly and to have someone hand me a pack with soap, shampoo, a muesli bar and other essentials in it after a lengthy day in hospital was so wonderful.

It really had been a very challenging couple of days for my family and I but your thoughtful pack made such a difference in that moment.

I will be sure to โ€˜buy a bagโ€™ or ten from your website to pass on this idea to other parents in a similar situation.

Thank you again!
— K. Hancock
Iโ€™ve just come back from 2 nights at Royal North Shore with my 2 year old boy. He absolutely loved the little toys and book. He looked at the book every opportunity he had ๐Ÿ˜˜๐Ÿ˜˜๐Ÿ˜˜

One very grateful Mumma and one content little boy โค๏ธ
— A. Saadie
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Thank you to the North Shore Mums who put these packs together for the children at Royal North Shore hospital. My son received one this morning and and it made his day. It makes you realise how lucky we are to live in an amazing and supportive community. Also does anyone know who puts these together? I would love to help in some way.
— K. Carroll
Received this North Shore Mums Smiles2U package when I was in emergency on Thurs afternoon with a very sick 7 month old. It was such a small thing that added so much warmth to my heart when I really needed it. I was in emergency til 8 am and there was a delish nut bar in there that filled my starving tummy. Weโ€™re still in hospital and even using the items as toys (under supervision of course). Thank you so much to all the mums who kindly put it together. Made such a difference when youโ€™re already feeling so vulnerable. Thank you.
— B. Peter
Thank you North Shore Mums Smiles2U. I had an unexpected overnight stay at the North Shore Hospital last night, caring for my 2 year old son. I was presented with a North Shore Mums Smiles2U essentials pack this morning having spent the night in the paediatrics ED. Five minutes downtime and a freshen up made a real difference.
— D.Pritchard


A heartfelt note from the Nursing Unit Manager at Hornsby Hospital

"Dear Smiles Team,

I would like to send my sincerest of Thanks to all involved in instigating the Smiles2U parent and children packs. Ever since they were introduced, we have been met with the biggest smiles and gasps of delight and astonishment at the generosity of others who have made these packs a reality. The children are really amazed that they receive something for being in hospital and the staff are always delighted when we are met with a big smile and a thank you. The parents are always surprised as well. The staff have been very proactive in handing out the packs and it makes their day when they know that the children are happy and amused whilst in a hospital environment.

A number of the parent packs have been used and the giving of these is always met with heartfelt gratitude. Admission to hospital can be a very stressful time. A parent presents to Emergency with their sick child and quite often without any basic supplies. It is so nice to hand out a Smiles2U pack to these parents and be met with a "really, is this for me.. Thank you so much" response. A magazine, coffee bag and something to nibble on, is always welcomed.

From all the staff, patients and parents I would like to again send my sincerest of Thanks and hope that this new venture continues long into the future.

Well done to all involved.

Louise Robinson."

Nurse Unit Manager - Hornsby Hospital - January 2016.



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